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SupportCandy Agentgroup

You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

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WP Offload Media Pro Plugin

WP Offload™ Media copies files from your WordPress Media Library to Amazon S3, DigitalOcean Spaces, or Google Cloud Storage and rewrites URLs to serve the files from that same storage provider, or from Amazon CloudFront or another CDN. And with the Assets addon, WP Offload Media can identify assets (CSS, JS, images, etc) used by your site and serve them from your preferred CDN.

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WordPress WhatsApp Support

The WordPress WhatsApp Support plugin is a simple and powerful tool to show your team’s accounts or a support person in one box. It displays a list of WhatsApp account(s) on your site which when clicked, will take the user to that particular account on WhatsApp Web ( https://web.whatsapp.com/ ) if the user is using a desktop, or open the WhatsApp application if a user is on a mobile device.

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