You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

Point of Sale System for WooCommerce
Streamline retail operations with the Point of Sale System for WooCommerce. Manage in-store and online sales effortlessly while enhancing customer experience and operational efficiency. Gain insights, track inventory, and process transactions seamlessly with this comprehensive plugin.






