You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

GetPaid GoCardless Payment Gateway
Streamline your payment processing with GetPaid GoCardless Payment Gateway. Accept direct debit payments on your WordPress site seamlessly, ideal for subscriptions and recurring payments. Ensure secure transactions and peace of mind for both you and your consumers.






