You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

Advanced Ads – PopUp and Layer Ads
Increase interaction on your website with visually appealing popup and layer advertising that capture your visitors’ attention. Simple to set up and adjust, this application ensures your promotions are visible without interfering with the customer experience. Ideal for making announcements, special deals, or gathering email subscriptions.






