You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

WPForms Lead Forms
WPForms Lead Forms is the ultimate solution to effortlessly capture leads and convert visitors into potential clients. With innovative features like conditional logic and form abandonment avoidance, this user-friendly plugin is perfect for maximizing your lead generation efforts. Say goodbye to missed opportunities and hello to a thriving business with WPForms Lead Forms.






