You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

Car Repair Services and Auto Mechanic WordPress Theme
Looking for the perfect theme for your auto repair shop or car service business? Look no further than the Auto Car Repair theme! With a versatile design and a range of features including a service schedule page, free consultation form, team members section, and more, this theme is perfect for garages, car washes, tire repair shops, and more. Easy to use for beginners and customizable for experienced developers. Get your automotive website up and running in no time with Auto Car Repair theme!