Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

Zosia – Personal WordPress Blog Theme
Zosia is the perfect WordPress theme for personal bloggers who want to stand out. With its sleek design, customizable layouts, and responsive format, your blog will look amazing on any device.