Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

Admin Columns Pro
Admin Columns Pro is a powerful WordPress plugin that helps manage data effortlessly, customize and organize columns in WordPress admin screens for easier viewing, editing, and sorting of content. Reducing admin time and boosting productivity, it’s perfect for improving WordPress site administration.






