Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

Urban Mag – News and Magazine WordPress Theme
Get the most efficient WordPress theme for your magazine, news editorial, personal blog, or newspaper website with Urban Mag. Built-in homepage layout builder, customizable category layouts, post sorting options, social widget, and more. Choose from four predefined styles to make your site stand out.






