Keep your customers satisfied with automatic updates for SMS orders
Send customers SMS notifications when their order status is changed and receive an SMS message when a new order is placed by a customer.
Why give Updates for SMS Order?
Simple-it is the easiest way to provide customers with their order details. SMS messages have a 95% open rate, according to Frost & Sullivan, and most are read within 5 seconds. This is three times faster and can be much more personalized than email. For example, to include a coupon code for 10 percent off the next order, you might customize the “Completed” status SMS message. Get innovative and watch the soar in your sales!
In 5 minutes or less, your WooCommerce store could send these SMS messages…
Driven by Twilio
This extension is intended to work with Twilio, the leading cloud communications service, with more than 40 countries supporting it. If you don’t already have one, you’ll need to sign up for a free account with Twilio. In the US, outbound SMS messages start at only 1 cent.
Holding your customers in the loop
More than any other means of communication, text messages get read. Ensure that by providing text message order alerts, clients receive details they like. For SMS notifications, customers can opt-in by checking a box during checkout. Once they opt-in, when their order status changes, they will get an SMS response.
Add a checkbox for SMS opt-in to your checkout
You can also send messages created using Order Status Manager for your custom order status! For example, let clients know when an order has been changed to your “shipped” custom status, and you can even modify the text used for your custom status.
Strong customization
You can adjust which order status changes will send customer notifications and customize SMS messages along with your custom text to include store name, order ID, order quantity, order status, and other order details.
You also have the option to use Google’s URL shortener to shorten URLs inside messages automatically.
Send SMS test messages directly from the configuration page
Gain insight into each order
Give your customers SMS notifications directly from the Edit Order screen. So that you don’t go over the 160 character cap for SMS messages, a helpful character count is displayed. You don’t need to make customers opt-in for SMS notifications to send them an SMS.
Notification from WooCommerce Twilio SMS Send Message
Sending SMS notifications to your customers can’t be any simpler than this.
Through reading the Order Notes for their order, you will see the status of any SMS sent to a client. See the message and status that was sent. To assist with troubleshooting, any mistakes will appear here.
WooCommerce Twilio SMS Notification Admin Order Note Note Admin Notification
Display every message sent to a customer via SMS
